Welcome to the Caribbean Video Assistance Service Registration Guide for Blind Users!


CVAS Registration Guide for Blind Users


  1. Select the following link when you are ready to register: Blind Users Register Here.
  2. On the proceeding form you are required to enter a username and password. Enter a username of your choice into the first input field, and select the 'Check Name' button to verify the availbility of that name. Enter a password in the second input field. Select Next to proceed to the next form.
  3. Complete the form by entering the following:
    1. First Name
    2. Last Name
    3. Email
    4. Address Line 1
    5. Address Line 2
    6. City
    7. For State/County: Enter N/A
    8. For Postal Code: Do not enter anything. This is to be left blank.
    9. Country Code: Change to TT
    10. PSTN Number: Enter the 10-digit mobile phone number for the phone on which you intend to download and install the PUC app.
  4. The form is complete, select Next to continue.
  5. This screen lists the subscriptions. Do not enter anything here. Simply select Next to continue.
  6. Review and accept the terms and conditions. Select Create User to proceed.
  7. You will receive an email from “donotreply@puc.network” with the subject New User Verification. If the email is not in your Inbox, it will be in your Junk Mail or Spam folder. Drag the message into your Inbox and it will read:
    Your first name,
    Thank you for signing up with our service. Please click on the link below to continue the setup process.
    Click here to continue the setup process.
  8. Click on the hyperlink above and the following message will be received via web browser.
  9. Select Start Using The Service. You will be redirected to the CVAS website, where you can find the guide to configure the PUC to access CVAS.
  10. Use the following links to download the PUC app.

    Download Puc for Android Phones

    Download Puc for iPhones

Caribbean Telecommunications Union

: 4 Mary Street, St. Clair, Port of Spain

: +1(868)628-0281ext234

: cvas@ctu.int

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